How To Contact The Business Office

The business office at Goodland Regional Medical Center (GRMC) and Goodland Family Health Center (GFHC) strives to serve you in an effective and efficient manner. We know that financial concerns may add to the stress of any medical situation. This information is supplied to assist in providing information and answering any questions you may have.

Office hours are from 8:00am to 4:30pm Monday through Friday.

When calling with billing questions, please have as much of the following information available as possible and make sure to include:

  • Patient Name
  • Date of Service

For questions regarding your bill:

Accounts A-L (last name) please contact:
Laci Greeson
Telephone: 785-890-6009
E-mail: laci.greeson@goodlandregional.com

Accounts M-Z (last name) please contact:
Jackie Battistoni
Telephone: 785-890-6078
E-mail: jackie.battistoni@goodlandregional.com

Business office supervisor:

Diana Slough
Telephone: 785-890-6012
E-mail: diana.slough@goodlandregional.com

Please note: You may also receive a separate bill from Radiology Imaging Associates for any Diagnostic Imaging done at GRMC. You may also receive a separate bill from Pathology Associates for any lab work that is sent outside of the GRMC lab.

Financial Assistance Program & Sliding Fee Scale

Goodland Regional Medical Center recognizes the need for assistance with medical expenses in times of financial hardship. The financial assistance program was established to meet this need.

Slide Fee Scale

Goodland Regional Medical Center and Goodland Family Health Center provide medical care for those who meet established income guidelines at a discounted price. This program is for patients who do not have insurance or who still owe a balance after insurance has paid, but who do not qualify for public benefits.

The basis for determining eligibility for assistance through the Program is the current Poverty Income Guidelines issued by the Department of Health and Human Services.

In order to be eligible for assistance, a patient’s account must be in good standing and the patient, or responsible party must verify certain information. An example of the information includes complete financial statements and documentation of all income received including Income Tax returns, check stubs, state assistance programs, etc. A written denial from Department of Children and Families (DCF) stating that the patient is not eligible for assistance is also required. All of this information must be provided to the Patient Accounts Representative within 30 days of requesting Financial Assistance under this Program.

Price Transparency Disclaimer

This list of charges reflects the standard charges for inpatient and outpatient services provided at Goodland Regional Medical Center.  These charges are the same for all patients, but the patient’s financial responsibility for services provided may vary, depending upon payment plans negotiated with individual health insurers as well as reimbursement schedules set forth by public payers such as Medicare and Medicaid.  These charges do not include items or services that may be billed separately for physician services, lab, diagnostic services, etc. Prices may be adjusted periodically. Last updated 2-19-2020.

Legal Disclaimer: Listed charges do not constitute a contract and may change frequently. https://api.hfma.org/consumerguide/

Price Transparency